Updated: March 30, 2022
Why we collect information about you;
What personally identifiable information we collect about you;
How we store your data;
With whom we may share the information;
Your Privacy Rights, Choices and Disclosures, including those for California;
Users Outside the United States;
Linked Sites; and
How to contact Arena if you have questions.
Why do you collect information about me?
If you are a website visitor, we collect information to personalize your experience (your information helps us to better respond to your individual needs), to improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you) and to provide services or information that you request.
If you are interested in applying for a position with Arena’s client/s, Arena (on your or the client’s behalf), predicts the likelihood of applicant success in different roles inside the organization using machine learning and algorithms. Accordingly, we will predict the likelihood you will succeed in the position to which you have applied or a position in which you have expressed interest, and we will also predict the likelihood you will succeed in other roles in an organization whether or not you have actively applied to them or actively expressed interest in the position or, in some instances, the particular organization. Arena and/or the organization(s) to which you apply will thus be able to help you navigate to positions where you are most likely to thrive and be happy.
Our website and applications are not intended for use by children under the age of 18, and such persons are not authorized to use our website or applications without parental or guardian consent. By using the application, you represent that you are 18 years of age or older.
What kinds of information will you collect on me?
If you are a website visitor, we collect information from you when you navigate the Website or register on our website. Any data we request that is not required will be specified as voluntary or optional. When registering on the Website, you may be asked to enter information about yourself such as your name, e-mail address or phone number. You may, however, visit the website without registering.
If you are an applicant, we will collect information you have submitted through the application and screening process, including your resume and background information, and including how you respond to questions you answer through this process. Arena collects information electronically during your interactions with the screening platform which may be used to create our predictive algorithms. We may also collect information on you in the public domain that you do not provide directly to us, and we may collect information about the way in which you interact with these sites, including the device you use to access our application and how you use that device while accessing our application. We also collect contact information about you so that we may provide information related to your application and alert you about service-related announcements (such as when we must temporarily suspend our service for maintenance). We will not collect financially sensitive information, such as social security numbers and bank account or credit card numbers, and if we collect demographic information such as gender, ethnicity, or sexual orientation we will use that only to validate that our predictions are reducing any implicit bias in the hiring process.
If you are hired by one of our clients, Arena will be provided additional information about you from our client, such as your hire and termination dates and other data about your employment with that client. Arena uses this additional information only to train our predictive algorithms.
How long is my data retained and how is it stored?
We retain the personal data we collect for so long as reasonably necessary to fulfill the purposes for which the data was collected and to perform our contractual and legal obligations.
How is my data used?
We use the personal data we collect to respond to your inquiries, provide or enhance the services you request, perform our contractual obligations, provide updates and other important information related to your activity on and with our services, inform you of new services or changes in services we offer, administer our services, to fulfill legal obligations we have to governmental authorities or other third parties, and for other legitimate business purposes. If you are or in the past have been an applicant, we may use your contact information to inform you of additional opportunities that may be of interest to you. You will have the opportunity to opt out of any electronic marketing communications you may receive from us.
Will you share my information?
We share personal information as follows:
if you are an applicant, we perform services on behalf of you and our clients, and we provide information about you to our client(s) with whom you have applied, or may apply, to a job; and
to one or more third parties Arena uses to create and maintain the application and provide related services; and
in the event that our business is acquired in whole or part by another company, then to that company, but disclosure of your information will be subject to this Policy; and
if we have a good faith belief that disclosure is necessary by law or the legal process, to protect and defend our or others’ interests or property, or to enforce or perform under our agreements.
Otherwise, we will disclose your personally identifiable information to a third party only with your consent or if we are compelled to do so by law. We will use your information together with the information from everyone else who uses our system to improve our algorithms, predictions and our products, but that usage will ensure that your information is only used in a de-identified format and in the aggregate with other users’ data so that you are not individually identifiable.
Your Rights, Choices and Disclosures
We are committed to facilitate the exercise of your rights granted by the laws of your jurisdiction, which may include the right to request the access, correction, modification or deletion of your personal information, the right to limit uses of sensitive information and the right to opt out of the sale or sharing of your personal information (as applicable). We will do our best to honor your requests subject to any legal and contractual obligations. If you would like to make a request, contact us at firstname.lastname@example.org.
You may opt out of receiving electronic marketing communications from us by clicking on the “unsubscribe” link on the communication. Some non-marketing communications may not be subject to a general opt-out, such as disclosures to comply with legal requirements, software updates and other support-related information.
Subject to local law, you may have additional rights under the laws of your jurisdiction regarding your personal data, such as the right to complain to your local data protection authority.
You may be able to disable cookies through your browser settings, but if you delete or disable cookies certain features may not work properly.
California Consumer Privacy Act (“CCPA”) Disclosure. Arena is not a “business” as defined by the CCPA (as amended by the California Privacy Rights Acts).
California Do Not Track Disclosure: We do not take any specific technical measures to respond to “Do Not Track” settings in your internet browser. We are not responsible for the content or privacy practices on any non-Arena websites or the data practices of any of Arena’s clients. Please review the privacy policies of the organizations to which you are submitting applications.
California “Shine the Light” Information-Sharing Disclosure: California residents may request a list of all third parties with respect to which we have disclosed any information about you for direct marketing purposes and the categories of information disclosed. If you are a California resident and want such a list, please send us a written request by email to email@example.com with “California Shine The Light Rights” in the subject line.
Users Outside the United States
The Services are controlled and operated from the United States. If you are an individual from the European Union, Canada or any other jurisdiction with laws or regulations governing personal data collection, use, and disclosure that differ from United States laws, please be advised that we may store the information we collect in the United States which is not deemed an “adequate jurisdiction” by the European regulatory authorities. Personal data may also be transferred from the country of your residence to other countries, including the United States.
Links to Other Sites
How do I contact Arena with questions?
If you have any questions about this Policy, the Terms of Service, our data practices or the information we have about you, please contact us with the information below.
firstname.lastname@example.org | 502 S. Sharp Street, Baltimore, MD 21201